Privacy Policy and Terms of Use

Riyadh Leads Platform

riyadhleads.com

Effective Date: July 25, 2025

Last Updated: July 25, 2025

Introduction

Welcome to Riyadh Leads, the leading lead generation solution in the Saudi market. We are committed to protecting your privacy and ensuring transparency in all our business practices. This document governs your use of our platform and explains how we collect, process, and protect your personal data.

Table of Contents

Part One: Privacy Policy

  • Information We Collect
  • How We Use Information
  • Information Sharing
  • Data Security
  • User Rights
  • Cookies and Tracking

Part Two: Terms of Use

  • Acceptance of Terms
  • Service Description
  • User Rights and Obligations
  • Restrictions and Prohibited Actions
  • Intellectual Property
  • Legal Responsibilities

Privacy Policy

1. Information We Collect

1.1 Personal Account Information

  • Full name and contact information (email, phone number)
  • Company information (company name, position, sector)
  • Business address and billing information
  • Payment details and subscription data

1.2 Prospect Information

  • Business contact details of prospects
  • Company and job position information
  • Publicly available data
  • Interaction and response information

1.3 Technical and Usage Data

  • IP addresses and browser data
  • Cookies
  • Activity and usage logs
  • Performance and analytics data

2. How We Use Information

2.1 Primary Purposes

  • Provide lead generation services
  • Manage your accounts and billing
  • Improve data quality and accuracy
  • Provide technical support and customer service
  • Develop and improve our services

2.2 Marketing Purposes

  • Send product updates and promotional offers
  • Customize content and recommendations
  • Conduct surveys and market research
  • Organize events and educational webinars

2.3 Legal and Security Purposes

  • Compliance with applicable laws and regulations
  • Prevent fraud and protect security
  • Enforce terms of use
  • Resolve disputes and legal matters

3. Information Sharing with Third Parties

We do not share information with:

  • Unauthorized marketing companies
  • Data brokers
  • Unauthorized entities
  • Third parties for advertising purposes

We share information only with:

  • Authorized service providers
  • Trusted technical partners
  • Legal authorities when necessary
  • In cases of merger or acquisition

4. Data Security and Protection

Advanced Encryption

256-bit SSL encryption for all transmitted and stored data

Secure Servers

Servers protected by advanced firewalls and 24/7 monitoring

Limited Access

Access to data is limited to authorized employees only

5. User Rights

Right to Access

You have the right to request a copy of your personal data

Right to Correct

You have the right to correct or update your data

Right to Erase

You have the right to request deletion of your data in certain circumstances

Right to Object

You have the right to object to the processing of your data

6. Cookies and Tracking

Types of Cookies Used::

Essential Cookies

Necessary for the basic operation of the site

Performance Cookies

To analyze usage and improve the service

Functional Cookies

To remember your preferences

Marketing Cookies

To customize ads (optional)

Terms of Use

1. Acceptance of Terms

By using the Riyadh Leads platform, you agree to comply with these terms and conditions. If you do not agree to any of these terms, please do not use our services.

Important: These terms constitute a legally binding agreement between you and Riyadh Leads.

2. Service Description

2.1 Service Scope

Riyadh Leads is a smart platform for generating potential leads in the Saudi market, providing advanced solutions for companies to reach qualified customers in Riyadh and the Kingdom of Saudi Arabia.

Basic Features

  • Comprehensive database of potential clients
  • Advanced filtering and segmentation tools
  • Detailed analytics and reports
  • Integration with CRM systems

Advanced Features

  • AI for matching
  • Multi-channel campaigns
  • Support for Saudi local culture
  • Target specific sectors

3. User Rights and Obligations

Your Rights

  • Access to paid services according to your subscription plan
  • Receive technical support during business hours
  • Request updates or corrections to your data
  • Cancel subscription according to the cancellation policy
  • Protection from unauthorized use

Your Obligations

  • Provide accurate and up-to-date information
  • Keep login credentials confidential
  • Use the service for legitimate business purposes only
  • Respect intellectual property rights
  • Comply with local and international laws
  • Pay fees due on time

4. Restrictions and Prohibitions

You are prohibited from:

  • Misusing or attempting to hack the service
  • Sharing your accounts with unauthorized parties
  • Using data for unlawful purposes
  • Sending spam or unsolicited messages
  • Violating others' privacy
  • Copying or distributing platform content without permission
  • Using automated programs to access the service
  • Manipulating the system or data
  • Posting harmful or offensive content
  • Bypassing system restrictions

5. Intellectual Property

5.1 Riyadh Leads Rights

All content, designs, logos, trademarks, and technologies used on the platform are the exclusive property of Riyadh Leads or licensed to it.

5.2 License to Use

We grant you a limited and non-exclusive license to use the platform in accordance with these terms. This license does not include resale or distribution or commercial use of the content.

5. User Rights

You retain the intellectual property rights to the content you publish or upload on the platform, while granting us a license to use it in providing the service.

6. Payment and Subscription

Available Subscription Plans:

BRONZE

€14.99/monthly

1000 potential clients

SILVER

€21.99/monthly

2000 potential clients

GOLD

€49.99/monthly

5000 potential clients

PLATINUM

€89.99/monthly

10000 potential clients

Payment Terms:

  • Prepaid monthly or annually
  • Automatic renewal unless cancelled
  • No refunds for used periods
  • Prices may be subject to change with prior notice

7. Limitation of Liability

7.1 Disclaimer

The service is provided "as is" without express or implied warranties. We do not guarantee the accuracy of all data or the availability of the service without interruption.

7.2 Limits of Liability

Our liability in any case shall not exceed the amount paid by you during the 12 months prior to the incident claimed.

7.3 Indemnification

You agree to indemnify us against any claims arising from your use of the service or your violation of these terms.

8. Termination

Termination by You

  • You can cancel your subscription at any time
  • Cancellation becomes effective at the end of the billing period
  • No cancellation fees
  • You will retain access until the end of the paid period

Termination by Us

  • In case of violation of terms and conditions
  • Non-payment of fees due
  • Misuse of the service
  • With prior notice in other cases

9. Applicable Law and Dispute Resolution

These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia, taking into account international data protection regulations.

These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia, taking into account international data protection regulations.

9.2 Dispute Resolution

We seek to resolve disputes amicably first. If no resolution is reached, disputes are referred to the competent courts in Riyadh, Kingdom of Saudi Arabia.

9.3 Arbitration

Arbitration may be resorted to according to the rules of the Riyadh Center for Commercial Arbitration upon agreement.

Compliance and Legal Framework

Compliance with Saudi Laws

  • Saudi Anti-Cyber Crime Law
  • Saudi Personal Data Protection Law
  • Communications and Information Technology Commission Regulations
  • Saudi E-Commerce Regulations

Compliance with International Standards

GDPR

General European Data Protection Regulation

CCPA/CPRA

California Data Privacy Laws

ISO 27001

International Information Security Standards

Data Retention Policy

Personal Account Data Throughout the subscription period + 7 years
Usage Logs 3 years
Marketing Data 2 years or until withdrawal of consent
Financial Records 10 years

Contact Information

For General Inquiries

info@riyadhleads.com
+966 11 234 5678
Riyadh, Saudi Arabia

For Legal and Privacy Matters

privacy@riyadhleads.com
legal@riyadhleads.com
security@riyadhleads.com

Response Times: We are committed to responding to your inquiries within 24-48 business hours. For urgent security-related matters, please use the dedicated security email.

Updates and Changes

Update Policy

  • We reserve the right to modify these policies at any time
  • You will be notified of significant changes 30 days before they take effect
  • Minor changes will be posted on the website with an updated revision date
  • Your continued use of the service means you agree to the updates

To receive update notifications, please subscribe to our newsletter or follow announcements on the dashboard..